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Displays and device setup
Open Displays to connect a physical screen or browser to the business. Each device receives its own access, while its appearance and workflow are managed from Finta Business.
Prerequisites
- You are signed in to the correct business and have permission to manage the relevant display type.
- The device has an up-to-date browser and a stable internet connection.
- Menu Board has active products and categories.
- Advertising Display has approved images under Media.
- Card payments in Kiosk or POS have a verified SumUp integration and a paired card reader.
- Vipps payments have an active, verified Vipps integration.
- Employees who use POS have a unique six-digit POS code.
What you will learn
- what the six display types are used for
- how to connect a new device with a QR code or pairing code
- the difference between shared settings and settings for one device
- how to assign a card reader, reconnect, and troubleshoot status
Choose the right display type
| Display type | Use |
|---|---|
| Kitchen Display | Shows new orders as work cards and moves them through New, Preparing, and Ready. |
| Kiosk | Lets customers place an order or make a booking themselves. Available functionality depends on the business’s industry. |
| POS | Used by employees for sales, payments, and receipts. Requires sign-in with a POS code. |
| Menu Board | Shows categories, products, and prices on a TV or information display. |
| Advertising Display | Rotates approved images and can show active campaigns. |
| Order Status Board | Shows order numbers under Preparing and Ready, without customer names, phone numbers, or line items. |
Connect a new device
- Open Displays in Finta Business.
- Find the card for the display type you want to use.
- Select Connect new device.
- Enter a recognizable Device name, such as “Entrance kiosk” or “Kitchen 1.”
- Optionally add a Location.
- For Kiosk or POS, you can select an available Card reader now or do so later.
- Select Connect.
- Open the displayed link on the screen device and enter the pairing code. If the device has a camera, you can scan the QR code instead.
- Wait for Finta.no to confirm that the device is connected, then open the display.
The pairing code is temporary access information. Do not share the code or QR image publicly. Select Generate new code if it expires.
The pairing is stored in the browser on the screen device. If browser data is cleared, you will normally need to pair the device again.
Understand the two settings levels
| Level | Where | Affects |
|---|---|---|
| Shared for the display type | The cog on the card | All devices of that type |
| One specific device | Device menu → Display settings | Only the selected Menu Board, Advertising Display, or Order Status Board |
Shared settings
- Kiosk: welcome text and background, Card/Vipps, tips, order type, digital receipt, coupon field, inactivity limit, and screen saver.
- Kitchen Display: which order channels appear, sound for new orders, and when an order is considered delayed.
- POS: Card/Vipps/Cash, receipt as print/email/none, and the default Eat in or Takeaway choice.
- Menu Board: grid or list, light or dark theme, text size, images, prices, and hiding sold-out items.
- Advertising Display: transition between slides and QR code for ordering.
- Order Status Board: has no shared cog settings; settings are saved per device.
Settings for one device
- Menu Board: choose the rotation time and categories. If no categories are selected, all categories are shown.
- Advertising Display: choose the rotation time, approved images from Media, and whether to show active campaigns.
- Order Status Board: choose how long completed orders remain under Ready, and whether the display plays a sound.
Connect a card reader to Kiosk or POS
- First connect the SumUp card reader to the business under Payments → SumUp.
- Return to Displays.
- Open the menu on the paired Kiosk or POS device.
- Select Choose card reader.
- Select an active reader and save.
- Run a controlled test payment.
One card reader can be assigned to only one screen device at a time. An expired reader must be paired again before it can be selected.
Status and device actions
- Waiting for pairing: the device has been created, but the code has not yet been used.
- Online: the display has been active within the last few minutes.
- Offline: the device is paired but has not contacted Finta.no recently.
- Never connected: the device has not reported any activity.
From the device menu, you can open the display, change the card reader when relevant, change device settings, select Reconnect, or Remove access.
Reconnect invalidates the old access immediately. The display may go blank until the new code is used. Remove access takes effect immediately. To use the display again, open the menu for the existing device and select Reconnect.
Troubleshooting
The code does not work
- check that the entire code was entered
- generate a new code if the current one has expired or already been used
- check the internet connection on both the administration device and the display
The display is shown as offline
- reload the display page
- check that browser data has not been cleared
- check power, network, and whether the device is in sleep mode
- reconnect if the display returns to the code screen
The Menu Board or Advertising Display is empty
- check active products and categories for Menu Board
- check that images are approved under Media for Advertising Display
- check which categories or images are selected in the device’s Display settings
- for campaigns, check that the campaign is active and visible in the widget, and that Show active campaigns is enabled
Payment or POS sign-in does not work
- check the provider status under Payments
- check that the correct card reader is assigned to the correct device
- check that the employee is using their own active six-digit POS code
Next steps
If you need hardware, read Order equipment and services from the Store. Read Payments and payment methods for providers and SumUp, or Campaigns and discount codes for content on Advertising Display.